Effective Date: September 11, 2025
At https://go.thandaik.com/, we are committed to delivering products and services in a timely and efficient manner. This Shipping Policy outlines how orders are processed, delivered, and handled.
Digital Products & Services
- For digital products (such as e-books, workout plans, or online programs), access details or download links will be delivered instantly via email once payment is successfully processed.
- If you do not receive your digital product within a few minutes of purchase, please check your spam/junk folder. For further assistance, contact us at thandaiks@gmail.com.
Physical Product Shipping (if applicable)
- Orders for physical products (such as merchandise, fitness equipment, or supplements if introduced) will be processed within 2–3 business days after payment confirmation.
- Estimated delivery time within India: 5–10 business days depending on your location.
- International shipping (if offered) may take 10–20 business days depending on customs and courier timelines.
Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout and displayed before you complete your order.
- Free shipping may be offered on specific products, promotions, or minimum purchase amounts.
Order Tracking
- Once your order has been dispatched, you will receive an email with tracking details (if applicable).
- Customers can use these details to track their shipment status.
Delays and Issues
- While we strive to ensure timely delivery, delays may occur due to courier services, weather conditions, or unforeseen circumstances.
- We will not be held responsible for delays caused outside our control but will make every effort to support you in such cases.
Damaged or Lost Shipments
- If your order arrives damaged, incorrect, or is lost in transit, please contact us within 48 hours of delivery with your order details and supporting evidence (photos, tracking info, etc.).
- We will investigate the issue and provide a replacement or refund as necessary.
Contact Us
For questions related to shipping, please contact:
Sanjay Thandaik
Email: thandaiks@gmail.com