Effective Date: September 11, 2025
At https://go.thandaik.com/, we value your satisfaction with our services. This Refund and Cancellation Policy explains the terms under which refunds may be requested and handled.
General Policy
- Since our website primarily provides digital/online services, refunds are generally available only in cases where the service was not delivered as promised or under specific conditions mentioned below.
- By making a purchase on this website, you agree to this Refund and Cancellation Policy.
Refund Eligibility
You may be eligible for a refund if:
- The service or product you purchased was not delivered to you within the agreed time frame.
- You were charged incorrectly due to a technical/payment error.
- The product or service delivered differs substantially from what was described on our website.
Refunds are not provided for:
- Change of mind after a purchase.
- Partial use of services.
- Incomplete information provided by the customer that prevents proper delivery of the service.
Cancellation Policy
- Orders or services may only be canceled before they have been processed or delivered.
- Once a service has started or access to digital content has been provided, cancellations are not possible.
- To request a cancellation, please contact us at thandaiks@gmail.com as soon as possible.
Refund Process
- To request a refund, please email us at thandaiks@gmail.com with your order details and the reason for the request.
- Approved refunds will be processed within 7-10 business days, and the amount will be credited to your original payment method. Timelines may vary depending on your payment provider or bank.
Contact Us
For any questions regarding cancellations or refunds, please reach out to:
Sanjay Thandaik
Email: thandaiks@gmail.com